Refund policy

Please be advised before purchasing on this site, once an order is fulfilled there are absolutely NO REFUNDS, EXCHANGES are allowed. The ONLY exceptions are if there was a mistake on the seller's behalf. 

 

We have a strict no refund or exchange policy, unless the wigs/bundles are damaged. If there are any issues after receiving your unit/bundles please contact us immediately. We will NOT accept exchanges after a 7 days of receiving your unit. Straight units will come straight (but not perfect) due to packaging. Curled Units will come curled (but not perfect) due to packaging. All wigs are made custom by the company and are not pre-made, so they take more time to customize.